Prescriptions

Configure Prescription Details

Repeat Prescriptions

If you are taking regular medication and require an additional supply please complete the repeat prescription portion attached to your last prescription and drop it in, or post it, to the surgery.

Alternatively, you may:

  • leave the request with your Pharmacy of choice, who will deliver to/collect your prescription from the surgery on your behalf
  • use the NHS App
  • use SystmOnline (please contact us for details on how to access this)
  • email

We do not accept telephone requests - except in emergencies or in extenuating circumstances.

Due to national supply chain issues, please allow a minimum of 5 working days between ordering and collecting your prescription.  In an emergency please ring your usual site and we will do our best to help.

PRESCRIPTIONS

For Dorchester patients:

All prescriptions at the Dorchester site are sent electronically to local pharmacies, or printed for collection at the Surgery to enable the user to take them to their pharmacy of choice.

Our aim is to process presciption requests within 2 working days of receipt.

Due to supply chain issues, Pharmacies are advising users to allow 5 working days before collecting from a Pharmacy.

For Portesham patients

Portesham is a Dispensing Practice, which means that for any user living more than one mile from a Pharmacy, you can collect all your regularly prescribed medicines from our in-house Dispensary.  When you visit the doctor and need an urgent (“acute”) prescription we can prepare it for you while you wait.  Our team of experienced dispensers handles around 6,000 items per month.

Please order your repeat prescription at least 5 working days before you need it (we need time to print the script, order and receive the goods, dispense the order and check it). 

Remote Collection Points

To help patients living some distance from the Surgery, and with the kind assistance of some local businesses, we can arrange for your prescription to be delivered to a post office, shop or pub near you. Please contact us for further details

Please collect promptly (within 5 days) from these collection points, as it is unfair to expect businesses to store your medication for longer than this, and to comply with the new European legislation on Falsified Medicines which instruct us to return uncollected medication to stock within 10 days of being ordered.

Get the NHS App

Order repeat prescriptions 24/7 with the NHS App

systmonline

Order your repeat prescriptions online using SystmOnline 24/7

keyboard

Order by email

Please only order by email in exceptional circumstances.  By far the safest and quickest method is to use the NHS App.

For patients registered with Portesham Dispensary, email requests and queries to:

portesham.dispensary@dorsetgp.nhs.uk 

Patients registered at the Dorchester site and/or outside Portesham Dispensary area: please email requests to pow.reception@dorsetgp.nhs.uk 

Please note the Dispensary Service is restricted by the NHS to patients living more than a mile from the nearest Pharmacy.  Therefore patients living close to a Pharmacy (such as those in the Dorchester area) cannot be dispensed to by Portesham Dispensary.

Electronic Prescribing Service

This surgery is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen Pharmacy direct saving you having to come down to the surgery.

To get your prescription sent to your chosen Pharmacy please discuss with our Patient Services teams.

Please follow the link for more information about electronic prescribing services.

Weekends and Bank Holidays

Please make sure that you have enough medication to cover you over weekends and bank holidays. Should you run out PLEASE DO NOT go to A&E or Out of Hours. The Out of Hours service will NOT supply medication if you run out. Please go to your usual Pharmacy and they may give you sufficient supplies to see you through. There may be a charge for this.