Appointments

You can use SystmConnect to let us know about the medical help and advice you need and a doctor will assess this and decide on the best course of action which may include a face to face appointment. Click the image above to start.

The telephone line is open between 8.00am and 6.30pm, Monday to Friday.

Our Patient Services Team will help you with booking appointments to see or speak with one of our Doctors, Nurses or Health Care Assistants, or helping you with any queries that you may have.

We offer a mix of same day and pre-bookable appointments and continually review the mix of appointments in order to meet the current demand.

When booking an appointment please tell us:

• If you need an interpreter

• If you have any other access or communication needs

Extended Hours

For patients who are not able to attend during normal opening hours we offer pre-bookable routine appointments on Tuesdays from 6.30pm to 7.30pm. If you would like to book one of these appointments please ask. 

Home Visits

We may offer home visits to patients who fall within one of the following groups:

• 'I am completely bedbound and unable to move' 

• 'I am terminally ill or near to end of life'

• 'I am so poorly that I would come to harm if I were moved'

If you feel you fall into one of the above groups, please call the surgery BEFORE 10.30am and a Doctor will assess your request and decide on the best course of action.

If you are mobile, even if you require aids or support, please book an appointment to attend the surgery.

All Doctors and Practice Nurses are available for telephone consultations, so please contact us to book and appointment.

If you are enquiring about test results, as long as the Doctors have reviewed the results our Patient Services Team can help you with this information.

Please call after 11.00am for results enquiries.

You can cancel appointments using our cancellation notification request form if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays).

You can also use the NHS App to cancel, or reply to your confirmation or reminder text message.

If you'd like to rearrange an appointment, please give us a call.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form