Patient Surveys

We now have a Friends & Family Test tablet on our front desk where you can leave instant feedback after any visit to the surgery.  Click here for a compilation of the last year’s comments (April 2018 to June 2019), and here for a summary of the last few months’ results.

Our last patient survey was conducted in the autumn of 2017 and focussed on questions such as how you rate our facilities, how you rate the care we give you, how well we involve you in decisions about your care, and the range of appointments we provide.  You can see the full survey results here – why not take a look and see if other patient’s thoughts coincide with your own?

We are very grateful to those of you who take the time to respond to our surveys, but you can also give us feedback at any time, either in the surgery (Feedback forms are on the table in the main reception area) or by emailing Portesham.reception@dorsetgp.nhs.uk.  Or better still talk to any member of staff – we are always happy to hear your thoughts on how we can improve.

Friends of the Practice

You can also talk directly to a member of our Patient Participation Group, the Friends of the Practice.  Your local member will be shown on your village noticeboard or contact enquiries@friendsofporteshamsurgery.co.uk to find out who to talk to in confidence, if you don’t want to speak directly to practice staff.  If you want to get more involved, the Friends of the Practice are currently looking for members from Burton Bradstock, Martinstown, Winterbourne Abbas, Winterbourne Steepleton, and the smaller villages outlying Portesham, in order to ensure each village is represented.

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