Confidentiality & Information Sharing

We respect your right to privacy and undertake to act professionally at all times, including keeping your health information confidential and secure.   If you wish to speak to a member of staff in confidence, please ask.

It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care.   We have a fully computerised medical record system which means information about your healthcare is held on a secure server,  and we are registered under the Data Protection Act.   Any patient data used for statistical purposes is anonymous.  If you are interested in reading more about how your medical record is protected and used, please see our Information Governance leaflet.

Our full PORTESHAM PRIVACY-NOTICE is available on the front desk at reception.

Your GP Medical Record

You have the right to know what information we hold about you.   Your medical record will comprise details of your GP consultations here or at previous GP Surgeries, and,  if you have been referred for treatment in secondary care, letters we receive from the hospital specialists.    You can download our SystmOnline handout for patients leaflet  or ask one of our receptionists for details.

Your national Summary Care Record

The NHS National Care Records Service has created a Summary Care Record (SCR) for each individual patient to be held centrally.    The SCR contains details of your current medication, known allergies and adverse reactions.    You have the right to withdraw your consent to information being shared – the NHS website has more information here, and you can download the opt-out form here (just drop it into the surgery once you have completed it and we will make sure it is not uploaded to the national NHS computer).

Enhanced Sharing

When you are treated by other health professionals outside our Practice, such as in a Minor Injuries unit or by the District Nurse or Out of Hours Doctor, it is very useful if they can consult the medical record we hold for you.  Increasingly this can be done electronically if you have given your permission to us first (the healthcare professional treating you will also ask you at the time whether they have permission to view your GP record, but unless you have told us in advance they still won’t be able to see it).  We will be asking all our patients over the next few months whether you agree to share your record with other health professionals.  If you want to know more please check our leaflet here.

Care Data

The Health & Social Care Act requires us to release anonymous information from our medical records for the purposes of research, when requested.  This is done electronically and we have to comply, but individual patients can opt out of this system by completing the Care Data Opt-out form which you can access here.  Please see our Information Governance leaflet for more information.

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